FAQs
1. What’s your best-selling acne product?
A: Our CeraVe Acne Foaming Cream Cleanser is the #1 bestseller, with thousands of repeat buyers. It combines 4% benzoyl peroxide with hydrating ceramides to treat breakouts without dryness.
2. Do you offer international shipping?
A: Yes! We ship worldwide with rates calculated at checkout. Pro Tip: Orders over $50 get discounted shipping in the US/Canada.
3. How long does shipping take?
A: Most US orders arrive in 3-5 business days. International orders take 7-14 days. You’ll get a tracking link via email ASAP!
4. Can I return products if they don’t work?
A: Absolutely. We offer a 30-day money-back guarantee (even on opened items). Just contact our support team.
5. Are your products cruelty-free?
A: 100%! All brands we carry are Leaping Bunny certified and never tested on animals.
6. What’s the difference between benzoyl peroxide and salicylic acid?
A:
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Benzoyl Peroxide: Kills acne bacteria (best for inflamed pimples).
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Salicylic Acid: Unclogs pores (best for blackheads/prevention).
7. How should I layer acne products?
A: Follow this dermatologist-approved routine:
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Cleanser → 2. Treatment (serum/spot treatment) → 3. Moisturizer → 4. Sunscreen (AM only)
8. Do you have discounts for first-time buyers?
A: Yes! Use code WELCOME10 for 10% off your first order. Subscribe to our emails for exclusive deals.
9. Are your supplements FDA-approved?
A: While the FDA doesn’t approve supplements, ours are third-party tested for purity and potency (lab reports available on request).
10. Can I use these products while pregnant?
A: Avoid retinoids/strong acids. Stick to pregnancy-safe picks like Azelaic Acid or Niacinamide. Always consult your doctor first.